Terms of Service

Welcome to Threadlia. These Terms of Service govern your access to and use of threadlia.space and any purchases made through our online store.

Throughout these Terms, the words “we,” “us,” and “our” refer to Threadlia. By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website.

1. Online Store Terms

By using this website, you confirm that you have reached the age of majority in your jurisdiction or that you are using the website with the permission and supervision of a parent or legal guardian where required.

You may not use our products, website, or services for unlawful, fraudulent, or unauthorized purposes.

You must not transmit viruses, malicious code, or any technology intended to damage, interrupt, or interfere with the operation or security of our website.

2. Product Information

Threadlia makes reasonable efforts to provide accurate product descriptions, images, specifications, and other information.

However, colors and visual details may appear differently depending on your device, screen settings, lighting conditions, and other technical factors.

Measurements may also have minor variations where products are manufactured, measured, or packaged individually.

We reserve the right to update product information or correct errors at any time without prior notice.

3. Prices and Payments

Product prices are displayed on our website and may be changed at any time without prior notice.

The price applicable to your purchase is the price displayed during checkout when your order is submitted, subject to correction in cases of obvious technical or pricing errors.

Customers are responsible for providing accurate payment and billing information.

We reserve the right to cancel or refuse an order when payment cannot be verified, fraudulent activity is suspected, or an obvious pricing or technical error has occurred.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to limit, refuse, or cancel an order when reasonably necessary. This may include situations involving product availability, payment issues, suspected fraud, incorrect customer information, or technical errors.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.

5. Shipping and Delivery

Threadlia provides free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery estimates are provided in good faith and may be affected by customs processing, local postal services, severe weather, transportation disruptions, public holidays, or other circumstances outside our reasonable control.

Additional shipping information is available in our Shipping Policy.

6. Returns and Refunds

Threadlia provides free returns and refunds for eligible requests made within 30 days of delivery.

All returns and refunds are subject to our Return & Refund Policy.

Customers should contact support@threadlia.space before returning any product.

7. Accuracy of Customer Information

You agree to provide current, complete, and accurate information when placing an order.

Threadlia is not responsible for delays, failed deliveries, or additional issues caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your order information, please contact us as soon as possible.

8. Intellectual Property

All original website content, including text, branding, graphics, logos, page layouts, and other materials created for Threadlia, is owned by or licensed to Threadlia unless otherwise stated.

You may not copy, reproduce, distribute, sell, or commercially exploit our original content without prior written permission.

9. Third-Party Services

Our website may use third-party services to support payment processing, website functionality, analytics, or other operational requirements.

Your use of certain third-party services may be subject to separate terms and privacy practices established by those providers.

Threadlia is not responsible for independent third-party websites or services outside our reasonable control.

10. Prohibited Uses

You may not use our website:

• For unlawful or fraudulent purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To distribute malicious software

• To interfere with website security

• To collect customer information without authorization

• To engage in abusive or harmful activity

We reserve the right to restrict access to our services when these Terms are violated.

11. Disclaimer

We make reasonable efforts to maintain a reliable and accurate online shopping experience. However, our website and services may occasionally experience interruptions, errors, or technical limitations.

To the maximum extent permitted by applicable law, Threadlia does not guarantee that website access will always be uninterrupted or error-free.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Threadlia shall not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable consumer protection laws.

13. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our business, website, services, or applicable legal requirements.

The latest version will be published on threadlia.space.

Continued use of our website after an update constitutes acceptance of the revised Terms where permitted by law.

14. Contact Information

Questions about these Terms of Service may be sent to:

Threadlia
645 Malkin Ave
Vancouver, BC V6A 3V7
Canada

Email: support@threadlia.space
Phone: (604) 813-1560